Case studies
How real teams use ShieldID. Coming soon.
We publish a case study once a customer reviews it and agrees to go on the record, not before. Here is what we're working on, and the questions each one will answer.
Case studies in progress
A property management company
Rental applications across a multi-unit portfolio, verifying applicants before a lease is offered.
This case study will answer:
- How many applications does the team verify a month, and how did that change over time?
- What did the applicant experience feel like, from link to result?
- What did the Activity Ledger let the team answer that they couldn't answer before?
- How long did the integration actually take, start to first production verification?
A law firm
Client identification for remote engagements, without an in-person meeting.
This case study will answer:
- How did remote verification fit into the firm's existing intake process?
- What evidence did the firm keep on file, and for how long?
- How did the firm's compliance officer use the Activity Ledger during a file review?
- What, if anything, still required a manual step?
A marketplace or gig platform
Seller or driver onboarding on a two-sided platform, verifying supply-side identity at sign-up.
This case study will answer:
- Did verification slow down sign-up, and by how much?
- How did the desktop-to-phone QR hand-off perform in practice?
- How did the platform's trust and safety team use per-check verdicts versus a single score?
- What fraud, if any, did the checks catch that a form alone would have missed?
Questions
About these case studies.
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If you're running ShieldID in production and have a story worth telling, we'd like to hear it.