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ShieldID

Case studies

How real teams use ShieldID. Coming soon.

We publish a case study once a customer reviews it and agrees to go on the record, not before. Here is what we're working on, and the questions each one will answer.

Case studies in progress

Coming soon

A property management company

Rental applications across a multi-unit portfolio, verifying applicants before a lease is offered.

This case study will answer:

  • How many applications does the team verify a month, and how did that change over time?
  • What did the applicant experience feel like, from link to result?
  • What did the Activity Ledger let the team answer that they couldn't answer before?
  • How long did the integration actually take, start to first production verification?
Coming soon

A law firm

Client identification for remote engagements, without an in-person meeting.

This case study will answer:

  • How did remote verification fit into the firm's existing intake process?
  • What evidence did the firm keep on file, and for how long?
  • How did the firm's compliance officer use the Activity Ledger during a file review?
  • What, if anything, still required a manual step?
Coming soon

A marketplace or gig platform

Seller or driver onboarding on a two-sided platform, verifying supply-side identity at sign-up.

This case study will answer:

  • Did verification slow down sign-up, and by how much?
  • How did the desktop-to-phone QR hand-off perform in practice?
  • How did the platform's trust and safety team use per-check verdicts versus a single score?
  • What fraud, if any, did the checks catch that a form alone would have missed?

Questions

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If you're running ShieldID in production and have a story worth telling, we'd like to hear it.