Contact
Contact ShieldID.
Questions about the API, sandbox, pricing or press — one form, read by a person. Pick a topic below so it reaches the right inbox.
What to expect
A person reads every message. We aim to reply within two business days — that's a goal we're aiming for, not a guarantee, while the team is small.
Prefer email?
Write to Crown Stack's shared inbox and mention ShieldID in the subject line. The form is faster to route, but both reach the same people.
Questions
Before you write in.
Not ready to write in?
See it before you ask about it.
Ask for sandbox access and try a verification on your own phone before you send us a question.